Futureproof your team with our step by step guide on creating a succession plan

Learning outcomes
Understand what a succession plan is

Know how to assess performance and potential

Create a succession plan

Who should attend?
Business leaders, function leads who need to understand, create and implement a succession plan.

Great leaders prepare for the future. What tools and techniques do they use? Lets explore.

Learning outcomes
Define and develop a strategic mindset

Apply strategic tools and techniques

Develop a strategic plan

Who should attend?
Leaders who needs to create, implement or contribute to a strategic plan.

How do I prepare for and carry out an effective negotiation?

Learning outcomes
Understand negotiation strategies

Apply a four step approach

Demonstrate effectiveness as an negotiator

Who should attend?
Leaders involved in internal or external negotiations.

What is change, what should I be aware of and how do I lead my team through change?

Learning outcomes
Communicate the purpose of change

Identify and influence stakeholders

Define a process for implementing change

Who should attend?
Leaders and managers who are leading people through change and transformation.

What is inclusive leadership and how does it encourage a sense of belonging?

Learning outcomes
Understand the importance of diversity and inclusion

Avoid micro behaviours and unconscious bias

Foster psychological safety

Who should attend?
Leaders who want to explore inclusivity and the role they play.

How do I influence others and what influencing channels are available to me?

Learning outcomes
Understand your influencing style

Explore the influencing channels

Prepare for an upcoming influencing conversation

Who should attend?
Leaders and managers who want to explore different influencing styles they can use in a variety of situations.

The superpower of successful leaders - lets looks at the techniques!

Learning outcomes
Develop your questioning skills

Deepen your listening skills

Adapt your communication style to influence your stakeholders

Who should attend?
Leaders and managers who want to discover and practice different communication styles.

Know yourself and your people with the core fundamentals of EI.

Learning outcomes
Discover what emotional intelligence is and why it matters in leadership

Strengthen your emotional agility

Spot and respond to cues of others

Who should attend?
Leaders and managers who want to apply EI to their day to day role.

How to provide feedback, including the tools and techniques.

Learning outcomes
Facilitate effective one to ones

Apply a feedback model

Develop strategies to manage negative reactions to feedback

Who should attend?
People managers who perform one to ones and provide feedback to their team.

How to help your team work more effectively by increasing collaboration.

Learning outcomes
Facilitate the co-creation of team goals

Create a team charter

Explore collaboration tools for your team

Who should attend?
People managers who want to get the best from their team in terms of collaboration.

How to support others to explore and unlock their potential within your team and beyond.

Learning outcomes
Facilitate effective coaching conversations with colleagues

Develop your people through coaching

Improve your teams performance and outcomes

Who should attend?
Anyone who wants to add coaching techniques to their toolkit.

How do I maintain the wellbeing of myself and my team and communicate the resources available.

Learning outcomes
Understand what resilience is and why it matters in business

Explore the pillars of resilience

Signpost your team to organisational wellbeing resources

Who should attend?
Anyone who wants to understand how to build and maintain resilience.

Building the foundations of an effective team and creating a culture of effective teamwork.

Learning outcomes
Understand team dynamics and how they help and hinder the teams success

Explore strategies for overcoming dysfunctional behaviour

Develop a foundation of trust

Who should attend?
Team members and managers who want to contribute to building a great team culture.

How to manage and resolve conflict within a team.

Learning outcomes
Describe the difference between constructive and destructive conflict and the common causes of workplace conflict

Understand how people deal with conflict

Apply a 6 step model to resolve conflict / an upcoming influencing conversation

Who should attend?
Team members and managers who want to apply conflict resolution techniques.

When to delegate and the different types of delegation.

Learning outcomes
Understand the importance of delegation and how to maintain control without micromanaging

Know what and how to delegate

Demonstrate delegation agility

Who should attend?
People managers who want to explore delegation as a developmental tool for their team members.

How do I manage performance and how will I know if I've been successful?

Learning outcomes
Connect your teams goals to organisational goals

Facilitate effective one to ones

Appraise individual and team performance to cues of others

Who should attend?
People managers who want to apply "best in class" performance management tools and techniques.

What are the categories of risk and how can I mitigate risks in the workplace?

Learning outcomes
Understand what risk and control is and why does it matter in business.

Discover the categories of risk

Increase your personal responsibility in maintaining safety and soundness in your organisation

Who should attend?
Anyone who works in programmes or projects that require risk management.

How do I plan, prepare and manage a budget?

Learning outcomes
Explore a 5 step approach to pre and create a budget

Monitor and report on a budget

Use the budget for decision making, risk control and reporting

Who should attend?
Anyone who has to create, monitor and report on budgets at any level in the organisation.

How do I use financial information to make better decisions in the workplace?

Learning outcomes
Understand how to read financial statements

Develop my ability to interpret financial statements and communicate the story they are telling

Use financial information to ask great questions and inform decision making

Who should attend?
Anyone who has to interpret and understand financial information and associated terminology.

How do I build and maintain trusted relationships with internal and external customers

Learning outcomes
Understand how to build and maintain trusted relationships with internal and external customers

Develop a deep understanding of customer needs through a design thinking approach

Facilitate partnerships through communication and collaboration

Who should attend?
Anyone who has interactions with internal and / or external clients.

How do I manage my workload in a project led way?

Learning outcomes
Understand the importance of goal setting an planning key activities to create a project plan

Identify and manage key stakeholders

Adapt a risk mindset when executing a project plan

Who should attend?
Anyone who is creating, managing or working in a project at any level in the organisation.

How do improve efficiency and performance.

Learning outcomes
Understand time and task management

Explore prioritisation and decision making

Maintain focus

Who should attend?
Anyone who wants to discover the techniques to becoming more productive and therefore effective.

What are the core qualities of an analytical thinker and how do I apply them to my role?

Learning outcomes
Make better decisions through critical thinking

Understand the critical thinking process to build or analyse arguments

Apply processes to assess work issues and problems

Who should attend?
Anyone who wants to explore and practice critical thinking techniques.

What is the problem solving process and learn strategies and behaviours that make problem solving easier.

Learning outcomes
Explore a 5 step approach to problem solving

Learn strategies and behaviours to make problem solving easier

Apply problem solving methodology to work issues and problems

Who should attend?
Anyone who wants to explore problem solving techniques and apply them in their day to day role.

What are the ingredients of a great presenter and a great presentation?

Learning outcomes
Develop your personal style and learn how to use it

Use storytelling to make a powerful statement

Develop a practical toolkit for delivery

Who should attend?
Anyone who creates or delivers presentations and wants to know how to create impactful presentations.

How can my communication be more effective?

Learning outcomes
Understand the communication process and its barriers

Deepen your questioning and listening skills

Adapt your communication style to influence your stakeholders

Who should attend?
Anyone who wants to discover and practice different communication styles and be a more effective communicator.

How can I collaborate and add value as a high performing team member?

Learning outcomes
Understand how to contribute to overall team success

Learn how to value diversity and create an inclusive environment within your team

Perform your responsibilities as collaborative team member

Who should attend?
Team members who want to contribute to the overall success of their team.

How to bring new perspectives into the workplace by incorporating creative and innovative practices into tasks.

Learning outcomes
Understand the value of creativity and creative thinking methods

Identify possible barriers to creativity and innovation and how to overcome them

Experience using techniques for creativity and innovation

Who should attend?
Anyone who wants to explore the world of creative thinking in the workplace.

How to engage with colleagues and stakeholders more effectively through increased self-awareness and understanding of others.

Learning outcomes
Discover what emotional intelligence and empathy is and why it matters in business

Strengthen your emotional agility

Spot and respond to cues of others

Who should attend?
Anyone who wants to apply empathy and EI to their day to day role.
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Developing the skills and willingness to adapt at pace to changing circumstances and environments.

Learning outcomes
Learn how to embrace change and be comfortable with ambiguity

Understand the value of learning from experience and retrospectives

Recognise the importance of personal wellbeing and building resilience through change

Who should attend?
Anyone who is in impacted by change at an operational, tactical or strategic level.

An overview of the sales process and the key skills required at each stage.

Learning outcomes
Discover the science behind successful sales

Understand the sales cycle and the skills required at each stage

Understand the personas and people involved during the sales process

Who should attend?
Anyone new to sales or interfaces with sales teams on a regular basis.

A deep dive into prospecting, including the tools and techniques required.

Learning outcomes
Have an effective strategy for effective prospecting

Demonstrate curiosity with your potential client

Make a good first impression when prospecting

Who should attend?
Sales team members who want to discover the dos and don'ts when prospecting.

How do I prepare for and carry out a negotiation and what should I be aware of?

Learning outcomes
Understand negotiation strategies

Apply a four step approach

Demonstrate effectiveness as an negotiator

Who should attend?
Sales team members involved in negotiations with customers and clients.

A deep dive into the offer stage, including the tools and techniques used.

Learning outcomes
Construct a compelling offer

Understand the techniques used

Communicate an offer in a compelling way

Who should attend?
Sales team members who want to explore the tools and techniques used at the offer stage.

A deep dive into objection and how do handle objections from your customers / clients.

Learning outcomes
Know the nuances of influencing and persuading

Have a structed approach to handling objections

Negotiate effectively

Who should attend?
Sales team members who want to understand how to handle objections during the sales process.

A deep dive into closing and how do I ensure I successfully close a deal.

Learning outcomes
Explore a range of sales closure techniques

Take control of the conversation with confidence and authority

Understand the follow up actions required

Who should attend?
Sales team members who want to explore the techniques for closing a sale.

Exploring AI, the advantages , the risks and how you can adapt it to your everyday role.

Learning outcomes
Understand data protection and regulatory compliance in AI use.

Craft clear, precise prompts for accurate AI responses.

Critically assess and verify AI-generated outputs.

Who should attend?
Anyone who wants to explore and practice the key fundamentals of AI.

Explore and practice the fundamental tools and techniques of Excel.

Learning outcomes
Understand and navigate the Excel interface and basic functions

Enter and format data effectively in worksheets

Create and use basic formulas for simple calculations

Who should attend?
Anyone who wants to explore and practice the key fundamentals in excel.

Take your fundamental knowledge to the next level with these time saving tools and techniques.

Learning outcomes
Utilize advanced formulas and functions for complex calculations.

Perform data analysis using sorting, filtering, and pivot tables.

Create and customize charts to visually represent data.

Who should attend?
Anyone who collates and presents data.

A deep dive into the more complex tools available in Excel.

Learning outcomes
Develop and use macros to automate repetitive tasks

Implement advanced data visualization techniques and tools

Build and manage data models for in-depth data analysis

Who should attend?
Anyone who wants to explore the more advanced features in Excel and how to use them in their day to day role.

Explore the key features to help design and build presentations with impact.

Learning outcomes
Design professional and visually appealing slides

Utilize advanced features for animations and transitions

Deliver impactful presentations with confidence

Who should attend?
Anyone who wants to explore and practice the key fundamentals in PowerPoint